ACSA Privacy Policy
The African Commission for Standards and Accreditation (ACSA) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information from individuals and organizations interacting with our website, services, and certification programs.
Information We Collect
When you interact with ACSA, we may collect the following types of information:
Personal Information: Name, email address, phone number, organization name, job title, and mailing address.
Application and Certification Information: Documents submitted for accreditation, compliance, or certification purposes.
Technical Information: IP address, browser type, operating system, and website usage data collected through cookies or similar technologies.
Communications: Correspondence with our team via email, contact forms, or phone.
We collect this information only to provide services, manage applications, and improve our programs.
How We Use Your Information
ACSA uses your information for the following purposes:
To process applications, certifications, and accreditations.
To communicate with you about your account, applications, or ACSA programs.
To provide updates, newsletters, and event invitations (with your consent).
To monitor and improve our services, website functionality, and user experience.
To comply with legal and regulatory obligations, including auditing and reporting requirements.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Data Sharing and Third Parties
ACSA may share information in the following circumstances:
With Authorized Partners: For program management, audits, or verification processes.
For Legal Compliance: To comply with applicable laws, regulations, or legal processes.
With Service Providers: Only to the extent necessary to provide services on behalf of ACSA.
All third parties are required to maintain the confidentiality and security of your data.
Data Security
We implement appropriate technical, administrative, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to authorized ACSA staff and service providers on a need-to-know basis.
Changes to This Privacy Policy
ACSA may update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or technological advances. We encourage you to review this policy regularly.